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IT Support, Managed IT Services & Network Management

We manage your technology infrastructure and provide technical support to your users. It’s simple, if it’s connected to your network, we take care of it.

Managed IT Services

Proactive network management and maintenance of your entire network infrastructure. We can set up and manage your servers and workstations, plus any other network-connected device such firewalls, routers, network equipment, data storage, file/email/ database servers, office and mobile phones, wi-fi, printers, copiers, security cameras, etc.

Network & Data Security

We offer security solutions that protect against virus, spam, and other internet threats.  Improve productivity by managing access to business related websites and provide secure access from anywhere for your remote users.

Help Desk Support

Providing expert IT support to end users is one of our most important tasks. Our technical support experts effectively communicate technical information and instructions to people of any technical skill level in easy-to-understand language to provide efficient and professional resolution of problems. We support onsite and remote support to users on any platform: Windows, Apple, Android, desktop, laptop, tablets, smartphones, etc.

Cloud Services

Cloud services offer convenience and cost flexibility for many services. We can help your large or small business improve efficiency and reliability by moving common services such as email, phone and business applications to the cloud.

Disaster Recovery and Business Continuity

Having a robust and reliable data backup and protection system is critical for any business. Our network management technicians will make sure that procedures and testing are in place so that we can quickly recover data and systems from any failure. Additionally, we can help plan and prepare for the possibility of natural disasters, during which power or other infrastructure might not be available. Systems backup and restore, IT support, disaster recovery planning and implementation, onsite and cloud backup solutions.

Business Documentation

Probably one of the most overlooked deficiencies in any business is the lack of documentation for systems and procedures. We start working on these from day one.

Needs Assessment and Advice

Let us review any current or upcoming technology projects and service contracts. We will provide you with advice and suggestions to maximize your investment and reduce costs where possible.

Professional Services

We are PCI compliance experts and will make sure your business processes and technology infrastructure are in place to meet these requirements. We can also assist with meeting technology requirements for HIPAA. Avoid unnecessary or costly contracts by letting us manage your technology vendor relationships and the procurement of software, hardware and technology services. These include phone and internet service providers, computer equipment, telephone systems, printers, video surveillance, document management, etc. We also provide project management services for office relocation, service provisioning and new office and system deployments. Additionally, we can assist with business application implementations.

IT Support, Managed IT Services and Network Management Experts

Teknnika is proud to provide expert managed IT services and network management tools in South Florida to keep your business up and running at all times. If you have questions or problems, our IT support specialists are ready to help. Contact us today for all of your network management, cloud support and technology needs.