Communication Privacy Policy
Effective Date: January 1st, 2024
1. Introduction
Teknnika Network Solutions Inc. (referred to as “we,” “our,” or “us”) is committed to protecting the privacy of our employees, clients, and partners. This Communication Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you communicate with us through various channels, including email, phone, messaging apps, and other electronic communications.
2. Scope
This policy applies to all employees, contractors, clients, and partners who communicate with Umbrella General Solutions using our communication systems or who share personal information with us through these channels.
3. Information We Collect
We may collect the following types of information through our communication channels:
- Personal Identification Information: Name, email address, phone number, job title, and other contact information.
- Content of Communications: Emails, messages, voicemails, and any attachments or files sent to us.
- Technical Information: IP address, browser type, device information, and usage data related to the communication tools.
4. How We Use Your Information
The information collected through our communication channels may be used for the following purposes:
- Providing Services: To respond to inquiries, provide customer support, and fulfill service requests.
- Business Operations: To manage and operate our business, including internal record-keeping and administrative purposes.
- Security and Compliance: To protect our communication systems, prevent fraud, and comply with legal obligations.
5. Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in managing and processing communications, such as email hosting services.
- Legal Requirements: We may disclose information if required by law or in response to legal processes, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
6. Data Security
We implement appropriate technical and organizational measures to protect the confidentiality and integrity of your information. However, please be aware that no method of communication over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Retention of Information
We retain communication records only as long as necessary to fulfill the purposes for which they were collected or as required by law. Once information is no longer needed, it is securely deleted or anonymized.
8. Your Rights
You have the right to access, correct, or delete your personal information that we hold. To exercise these rights, please contact us at the email address or phone number listed below.
9. Changes to This Policy
We may update this Communication Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Communication Privacy Policy, please contact us at:
Teknnika Network Solutions
clientrel@teknnika.com
(954) 667-9481
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