Remote Support

How It Works

During the remote support session, you will be able to observe our skilled technicians at work as they use their knowledge to troubleshoot and solve the problem affecting your computer or to make changes and install new software.  Your mouse will actually move around on your computer screen, you can also chat with the technician while he is connected to your computer.

Closing the remote support app permanently removes our connection program and we will be unable to reconnect without your permission until you choose to re-install the application for further service. This entire process protects your privacy and keeps you in complete control at all times.

Click here for immediate support

Call us at (954) 667-9481 and one of our expert technicians will answer your questions and start your online support session that includes

• Removal of viruses, trojans, spyware, and malware
• Removal of unwanted cookies and reset your browser
• Add or Remove programs
• Troubleshoot, add or remove printers or other hardware
• Configure and install Windows software update service
• PC optimization and removal of unnecessary processes and startup programs that make your computer slow